Krikry Privacy Policy

1. Who We Are

Krikry operates the online gaming platform available at krikry.net, including all associated games, services and features. When this privacy policy refers to "krikry", "we", "us" or "our", it means the krikry platform and the team responsible for operating it.

Krikry is the data controller for the personal data collected through the krikry platform. This means krikry determines the purposes and means of processing your personal data. If you have any questions about how krikry handles your data, you can contact us at [email protected].

This privacy policy applies to all users of the krikry platform, including registered players, visitors to the krikry website and anyone who contacts krikry's support team. It covers all personal data collected through the krikry website, mobile browser and any krikry app.

2. Data We Collect

Krikry collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the platform, and from third-party service providers where necessary. Below is a full breakdown of the categories of personal data krikry collects.

Krikry does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric data, except where strictly required for identity verification purposes and only with your explicit consent.

3. How We Use Your Data

Krikry uses your personal data only for the purposes described in this privacy policy. We do not use your data for any purpose that is incompatible with the original reason it was collected. The main purposes for which krikry processes your personal data are:

• Account management: Creating and maintaining your krikry account, verifying your identity and managing your account settings.
• Transaction processing: Processing deposits, withdrawals and any other financial transactions on your krikry account.
• Game delivery: Providing access to krikry's games, recording game results and crediting winnings to your account.
• Bonus and promotion management: Tracking bonus eligibility, wagering progress and promotion participation.
• Customer support: Responding to your enquiries, resolving complaints and providing assistance with your krikry account.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, cheating and other prohibited conduct on krikry.
• Legal compliance: Meeting krikry's obligations under applicable anti-money laundering, know-your-customer and other regulatory requirements.
• Platform improvement: Analysing usage patterns to improve krikry's games, features and overall user experience.
• Responsible gaming: Monitoring gaming patterns to identify players who may need responsible gaming support and applying appropriate interventions.
• Marketing communications: Sending you information about krikry promotions and offers, where you have consented to receive such communications.

4. Legal Basis for Processing

Krikry processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract performance: Processing that is necessary to provide you with the krikry service you have signed up for — including account management, game delivery and transaction processing.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering rules, know-your-customer requirements and age verification obligations.
• Legitimate interests: Processing that is necessary for krikry's legitimate business interests, such as fraud prevention, platform security, responsible gaming monitoring and platform improvement — provided those interests are not overridden by your rights and interests.
• Consent: Processing based on your explicit consent, such as sending marketing communications. Where consent is the legal basis, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

If you would like more information about the specific legal basis krikry relies on for any particular processing activity, please contact our support team at [email protected].

5. Sharing Your Data

Krikry does not sell your personal data. We share your data only where it is necessary to operate the krikry platform, comply with legal obligations or protect the security of the platform. The categories of third parties with whom krikry may share your personal data are:

• Payment processors: Mobile banking providers such as bKash, Nagad and Rocket receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable financial regulations.
• Identity verification providers: Third-party services that assist krikry in verifying your identity and age as required by our know-your-customer obligations. These providers process only the data necessary for verification and are contractually bound to handle it securely.
• Game providers: Where krikry offers games developed by third-party studios, those providers may receive anonymised or pseudonymised gaming data necessary to deliver the game and record results. They do not receive your full identity or financial data.
• Analytics providers: Services that help krikry understand how the platform is used, so we can improve it. Analytics data is aggregated and anonymised wherever possible.
• Regulatory and law enforcement authorities: Krikry may be required to share personal data with government bodies, regulators or law enforcement agencies where required by law or in response to a valid legal request.
• Professional advisers: Lawyers, auditors and other professional advisers who require access to data in the course of providing services to krikry, subject to strict confidentiality obligations.

6. Cookies and Tracking

Krikry uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage and improve your experience. A cookie is a small text file placed on your device when you visit krikry. The types of cookies krikry uses are:

• Essential cookies: Required for the krikry platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without stopping use of krikry.
• Functional cookies: Remember your preferences such as language settings and display options, so you do not have to set them every time you visit krikry.
• Analytics cookies: Collect anonymised data about how you use krikry — which pages you visit, how long you spend on them and what features you use. This helps krikry improve the platform over time.
• Security cookies: Help krikry detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious transaction behaviour.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent krikry from functioning correctly. Krikry does not use third-party advertising cookies or tracking pixels for ad targeting.

7. Data Retention

Krikry retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

When the applicable retention period expires, krikry securely deletes or anonymises your personal data so that it can no longer be linked back to you. In some cases, anonymised data may be retained for longer periods for statistical analysis purposes.

8. Your Rights

As a krikry user, you have a number of rights in relation to the personal data we hold about you. Krikry is committed to making it easy for you to exercise these rights. Here is a summary of each right and what it means in practice:

9. Children's Privacy

Krikry is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on krikry or provide any personal data to us.

If krikry discovers that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on krikry, please contact our support team at [email protected] so we can investigate and take appropriate action.

Krikry uses age verification checks during the registration process and may request additional proof of age at any time. These measures are in place to protect minors and to comply with our legal obligations as an online gaming platform.

10. Security Measures

Krikry implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or alteration. These measures include:

• TLS encryption on all data transmitted between your device and krikry's servers
• AES-256 encryption for personal data stored in krikry's databases
• Access controls that restrict internal access to personal data on a strict need-to-know basis
• Two-factor authentication options for player accounts to prevent unauthorised login
• Regular security audits and penetration testing of krikry's systems
• Automated fraud detection systems that monitor for suspicious account activity in real time
• Staff training on data protection and security best practices

While krikry takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect your krikry account has been compromised, please contact our support team immediately.

11. Changes to This Policy

Krikry may update this privacy policy from time to time to reflect changes in our data practices, legal requirements or the services we offer. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that materially affect how we process your personal data, krikry will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this privacy policy periodically to stay informed about how krikry protects your data.

Your continued use of krikry after any changes to this privacy policy have been published constitutes your acknowledgement of the updated policy. If you do not agree with the updated policy, you may close your account by contacting krikry support.

12. Contact Us

If you have any questions, concerns or requests relating to this privacy policy or the way krikry handles your personal data, please get in touch with our team. We are here to help and will respond to all privacy-related enquiries as quickly as possible.

You can reach krikry's privacy team at [email protected]. Please mark your email as a privacy enquiry so it is directed to the right team. For urgent account security issues, live chat on the krikry platform is the fastest way to get assistance.

Krikry aims to resolve all privacy-related requests within 30 days. For complex requests, we may need additional time and will keep you informed of progress. If you are not satisfied with krikry's response to a privacy concern, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.